Episode 8: Risk culture: Conduct and culture MI

We talk to Ted MacDonald of the Financial Markets Standards Board (FMSB) and Olivia Richards of Oliver Wyman

Show notes

We discuss their experiences and insights into developing effective conduct and culture management information in financial services and the insights that the review undertaken by FMSB members in 2023 provides. In particular, they draw on the many lessons that the research reveals and how these can be applied across industries.